Washington National Estates Homeowners Association
Located in the Washington National Golf Course - Home of the Huskies!
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Gates

Gate Information and FAQ’s

Advanced Codes

The lockbox code and programming access codes must be kept secure and are only given to the neighborhood gate representatives and the board representative.  Please contact your Cul-de-Sac representative if you need a gate programming change or a gate held open.

Please note that opening the gates manually will damage the equipment.  If you need to have the gates held open, please contact your cul-de-sac representatives below or the board rep.  If you can't reach those two, please contact the other cul-de-sac reps.   If you open the gates manually, you will void our warranty and you will be responsible for all damages. 


Keypad Access

24x7 Resident Access

Contact Gate or
Board Rep for your codes

9am-5pm Weekday Vendors/Visitors Contact Gate or
Board Rep for your secondary code

Need gate held open for
Real Estate open house
or party?

Contact Gate or
Board Rep

Telephone Access (Gate CallerID is 253 xxx-xxxx)

Open Entry Gate 9
Open Exit Gate 5
Deny Access Hang Up or *
Talk Longer (Gate Will Hang Up Automatically after 1 minute) #

Gate Contacts

 

Gate-Related Frequently Asked Questions

My name and/or phone number are not correct in the gate directory, how do I get it updated?

Contact your Cul-de-Sac representative or the DRE HOA board Gate representative, they can update the directory for you.

We have multiple cars, but only one gate remote.  Can we get more gate remotes?

Most vehicles with garage or gate access buttons can be programmed to open the gate.  Gate remotes, like the gate itself, are the property of Washington National Estates and must stay with the new owner.  Additional remotes from the gate Maintenance Company and can be purchased at a cost to the requestor ($25-$30), but will remain property of the community.  Ask for the transmitter code for each remote & contact your rep for programming.  Generic remotes will not work. 

What happens if the remote is lost or stolen?
If your remote is stolen, please contact the board rep and that code can be suspended.   If the remote is found, it can be reinstated.  Otherwise, a new remote must be purchased from the gate company.

The power went out, how do I open the gate?

All of the gates have a battery-backup and will open automatically in the event of a power-outage.  If it does not, please call your Cul-de-Sac gate representative. 

The gate is making an alarm sound, how do I reset it?

If the alarm is sounding, the gate was held in place.  Please press the reset button at the very base of the green/black cover on the gate operator.  Then call or email the Cul-de-Sac representative and the Board representative to let them know the conditions of the alarm.

The gate is just standing open, what now?

Call your Cul-de-Sac gate representative or board rep first.  DO NOT reset the breaker box as that can create electrical spikes that will damage the controller circuitry.  It was likely held open for a party or an open house, and can only be reset by your Cul-de-Sac representative or Board  representative.  

I have a party/garage sale/open house, how do I open the gate for a period of time?

Both the entry and exit gates can be programmatically opened (and later closed) by your rep.  Please contact your Cul-de-Sac gate representative or Board member gate representative prior to your event.

The gate just isn’t working, now what?

Please contact your Cul-de-Sac gate representative or Board member gate representative.  DO NOT PUSH THE GATE OPEN OR ATTEMPT TO OPEN THE GATE MANUALLY.  This will result in damage and you will be responsible for all costs.

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